1. Scope of Application
These General Terms and Conditions (hereinafter referred to as “AGB”) apply to all contracts concluded between [Company Name] (hereinafter referred to as “Seller” or “Provider”) and the customer (hereinafter referred to as “Customer”) via our website or other means of distance communication. Any deviating conditions of the Customer are not recognized unless expressly agreed to in writing.

2. Conclusion of Contract
The presentation of products or services on our website does not constitute a legally binding offer, but rather an invitation to place an order. By clicking the order button, the Customer submits a binding offer to purchase the goods or services in the shopping cart. The contract is concluded when the Seller sends an order confirmation via email or ships the goods.

3. Prices and Payment Terms
All prices stated on the website are total prices, including applicable statutory value-added tax (VAT), plus any shipping costs. We offer various payment methods, which are displayed during the checkout process. Payment is due immediately upon conclusion of the contract unless otherwise specified.

4. Delivery and Shipping Conditions
Delivery of goods takes place to the delivery address specified by the Customer. The estimated delivery time is indicated in the respective item description. Should a product be unavailable, we will inform the Customer immediately and refund any payments already made without delay.

5. Retention of Title
The delivered goods remain the property of the Seller until all outstanding claims arising from the purchase contract have been fully paid by the Customer.

6. Warranty and Liability
Statutory warranty rights apply to all physical goods purchased. The Seller is liable for intent and gross negligence. For slight negligence, the Seller is only liable in the event of a breach of a material contractual obligation (cardinal obligation), limited to the foreseeable damage typical for the contract at the time of its conclusion.

7. Right of Withdrawal (Cancellation Policy)
Consumers have a statutory right of withdrawal. Details regarding the right of withdrawal, including the conditions, time limits, and procedures for exercising this right, are provided in our separate Cancellation Policy.

8. Dispute Resolution
The European Commission provides a platform for online dispute resolution (OS), which can be accessed at https://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.

9. Final Provisions
The laws of [Your Country] apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If the Customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the Customer and the Seller is the registered office of the Seller.